#s

Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse. ↗

— Tom Peters

#change #course #enough #even #great

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people. ↗

— Tom Peters

#customers #discovered #employees #formula #guests

The simple act of paying positive attention to people has a great deal to do with productivity. ↗

— Tom Peters

#attention #deal #great #great deal #paying

A passive approach to professional growth will leave you by the wayside. ↗

— Tom Peters

#growth #leave #passive #professional #wayside

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented. ↗

— Tom Peters

#fact #lives #our #our lives #project

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. ↗

— Tom Peters

#brands #consumer #creates #effect #halo

As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca. ↗

— Tom Peters

#around #as far as #business #concerned #cult

Design is so critical it should be on the agenda of every meeting in every single department. ↗

— Tom Peters

#critical #department #design #every #meeting

Everyone has a chance to learn, improve, and build up their skills. ↗

— Tom Peters

#chance #everyone #improve #learn #skills

I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand. ↗

— Tom Peters

#audience #giving #i #kind #me