#ness

Fear was the terrible secret of the battlefiled and could afflict the brave as well as the timid. Worse it was contagious, and could destroy a unit before a battle even began. Because of that, commanders were first and foremost in the fear suppression business. ↗

— David Halberstam

#korean-war #business

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away. ↗

— Marilyn Suttle

#customer-service #business

Think about it this way: If you had to launch your business in two weeks, what would you cut out? ↗

— Jason Fried

#business

He [Jesus] had a terrible temper, you know, undoubtedly inherited from His Father. ↗

— Robertson Davies

#temper #business

Single Ladies Tip: No man is too busy to go after a woman that he really wants, he will make time even if it is 2 minutes. #NoMoreCrumbs ↗

— Samantha Gregory

#truth #business

The business card does not fully reflect who we are. We are being judged, we feel, in a humiliating way. We feel there is so much in us that has not got an expression in capitalism. You know, capitalism is a machine that recognizes outward financial, external achievement. And most of us carry all kinds of richness which we are unable to translate into that language. ↗

— Alain de Botton

#capitalism #judgement #success #business

If those who are sent to draw water begin by drinking themselves, the army is suffering from thirst. [One may know the condition of a whole army from the behavior of a single man.] ↗

— Sun Tzu

#strategy #war #art

Ground on which we can only be saved from destruction by fighting without delay, is desperate ground. ↗

— Sun Tzu

#strategy #war #art

The very idea of massified advertising meant that large cirulation newpapers were not in the business of selling information to people but rather of selling the attention of their readers to commercial concerns... to tap into the resorvoir of resources constitutred by the growing urban populations ↗

— Manuel De Landa

#advertisements #newspapers #selling-out #business

My phone isn't "smart" because of its features. I make it smart by maximizing the phone's feature-set toward better personal efficiency. ↗

— Larry Bailin

#marketing #marketing-expert #business