#so

Listening is such a simple act. It requires us to be present, and that takes practice, but we don't have to do anything else. We don't have to advise, or coach, or sound wise. We just have to be willing to sit there and listen. ↗

— Margaret J. Wheatley

#advise #anything #coach #else #just

We experience problem-solving sessions as war zones, we view competing ideas as enemies, and we use problems as weapons to blame and defeat opposition forces. No wonder we can't come up with real lasting solutions! ↗

— Margaret J. Wheatley

#come #competing #defeat #experience #forces

For us, someone who is willing to step forward and help is much more courageous than someone who is merely fulfilling the role. ↗

— Margaret J. Wheatley

#forward #fulfilling #help #merely #more

Yet we act as if simple cause and effect is at work. We push to find the one simple reason things have gone wrong. We look for the one action, or the one person, that created this mess. As soon as we find someone to blame, we act as if we've solved the problem. ↗

— Margaret J. Wheatley

#action #blame #cause #created #effect

For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time. ↗

— Margaret J. Wheatley

#conscious #conscious decision #decision #discussing #email

I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation. ↗

— Margaret J. Wheatley

#assume #context #dangerous #feels #given

In this present culture, we need to find the means to work and live together with less aggression if we are to resolve the serious problems that afflict and impede us. ↗

— Margaret J. Wheatley

#aggression #culture #find #impede #less

In virtually every organization, regardless of mission and function, people are frustrated by problems that seem unsolvable. ↗

— Margaret J. Wheatley

#frustrated #function #mission #organization #people

Most people associate command and control leadership with the military. ↗

— Margaret J. Wheatley

#command #control #leadership #military #most

Organisations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control. ↗

— Margaret J. Wheatley

#changes #confronted #control #external #initiated