#tom

The code-of-ethics playlist: o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy. o Pride yourself in the diversity of your experience and know that you have a lot to offer. o Commit to creating and supporting a world that is free of discrimination, harassment, and retaliation. o Have balance in your life and help others to do the same. o Invest in yourself, achieve ongoing enhancement of your skills, and continually upgrade your abilities. o Be approachable, listen carefully, and look people directly in the eyes when speaking. o Be involved, know what is expected from you, and let others know what is expected from them. o Recognize and acknowledge achievement. o Celebrate, relive, and communicate your successes on an ongoing basis. ↗

— Lorii Myers

#business-culture #business-management-training #business-quotes #business-success #customer-service

It is almost startling to hear this warning of departed time sounding among the tombs, and telling the lapse of the hour, which, like a billow, has rolled us onward towards the grave. ↗

— Washington Irving

#death #grave #hour #ocean #time

Even your most loyal customers always have a choice about where to take their business. ↗

— Marilyn Suttle

#customer-service #business

If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else. ↗

— Marilyn Suttle

#customer-service #business

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here. ↗

— Marilyn Suttle

#customer-service #business

The purpose of every business and organization is to get and keep customers. ↗

— Shep Hyken

#customer-service #business

Trinity’s witnesses responded just as those to Apollo 11 would, as J. Robert Oppenheimer remembered: "We knew the world would not be the same. A few people laughed, a few people cried, most people were silent." Oppenheimer later said the he beheld his radiant blooming cloud and thought of Hindu scripture: "Now I am become Death, the destroyer of worlds." Aloud, however, the physicist made the ultimate engineer comment: "It worked. ↗

— Craig Nelson

#engineers #death

Love is only surpassing sweet when it is directed toward a mortal object, and the secret of this ultimate sweetness only is defined by the bitterness of death. Thus the white peoples of the world foresee a time when their land with its rivers and mountains still lies under heaven as it does today, but other people dwell there; when their language is entombed in books, and their laws and customs have lost their living power. ↗

— Franz Rosenzweig

#customs #death #europe #language #law

Blimey, Neville! There's a time and place for getting a smart mouth! ↗

— J.K. Rowling

#death

Sure as Life holds all parts together, Death holds all parts together. ↗

— Walt Whitman

#tom-mach #walt-whitman #death