#usability

The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed. ↗

— Robert M. Pirsig

#technology #usability #art

It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice. ↗

— Steve Krug

#web-design #design

If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see it freshly anymore. You know too much. The only way to find out if it really works is to test it. ↗

— Steve Krug

#user-experience #user-testing #web-design #design

Your objective should always be to eliminate instructions entirely by making everything self-explanatory, or as close to it as possible. When instructions are absolutely necessary, cut them back to a bare minimum. ↗

— Steve Krug

#usability #design

Als een site is voorzien van een elegant design maar verder niet bruikbaar is, zal de site falen. Het omgekeerde is echter ook van toepassing! Als een site perfect bruikbaar is maar is voorzien van een volkomen ongeïnspireerd en oersaai non-design, zal hij eveneens falen. ↗

— Peter Kassenaar

#design #elgant #non-design #site #usability

Designers love subtle cues, because subtlety is one of the traits of sophisticated design. But Web users are generally in such a hurry that they routinely miss subtle cues. ↗

— Steve Krug

#designers #usability #web-design #design

Usability, fundamentally, is a matter of bringing a bit of human rights into the world of computer-human interaction. It's a way to let our ideals shine through in our software, no matter how mundane the software is. You may think that you're stuck in a boring, drab IT department making mind-numbing inventory software that only five lonely people will ever use. But you have daily opportunities to show respect for humanity even with the most mundane software. ↗

— Joel Spolsky

#design

In reality, though, most of the time we don’t choose the best option—we choose the first reasonable option, a strategy known as satisficing. ↗

— Steve Krug

#psychology #usability #web-design #design

As a rule, conventions only become conventions if they work. ↗

— Steve Krug

#usability #web-design #design

The more you watch users carefully and listen to them articulate their intentions, motivations, and thought processes, the more you realize that their individual reactions to Web pages are based on so many variables that attempts to describe users in terms of one-dimensional likes and dislikes are futile and counter-productive. Good design, on the other hand, takes this complexity into account. ↗

— Steve Krug

#usability #user-centered-design #user-experience #users #design