My mom, who's been in the restaurant business for 40 years, is the number-one influence in my life. But I look up to a lot of people in the industry. Tops on my list is Mario Batali. My mom and Mario taught me the same lesson: Food is love. ↗
In some of the countries where we operate, there is a tradition of corruption, in which the political elites work with business in the framework of unsavory relationships. ↗
My wife and I just prefer Seattle. It's a beautiful city. Great setting. You open your front door in the morning and the air smells like pine and the sea, as opposed to bus exhaust. ↗
I think of these things as obstacles rather than opportunities, because if they were opportunities it means I actually took the business of doing them seriously. To take myself too seriously is the gentle kiss of death. ↗
Well first of all it's a business and it's a tough business, and you have to have the strength to survive all the set backs all the failures that make this a mean business, that's getting meaner and meaner every year in my opinion. ↗