#customer

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ↗

— Jeff Bezos

#experience

To get faster and better service, ring a bell. It’s the same principal as honking at someone in traffic. People respond well to it, and they seem to really enjoy it.
 ↗

— Jarod Kintz

#better #considerate #customer-service #enjoy #faster

I'm a big fan of all-you-can-eat plans, because they're simpler for customers. ↗

— Jeff Bezos

#big #big fan #customers #fan #i

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros. ↗

— Jack Welch

#engines #get #getting #grocery #grocery store

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them. ↗

— Tim Berners-Lee

#back #being #certain #control #customers

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology. ↗

— Jean-Marie Messier

#communications #customers #few #globe #groups

It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden. ↗

— David Obey

#burden #care #cost #customer #else

I have always felt that public, commercial and community organisations should be as open as possible about their affairs. They need to be accountable to their owners, their customers, their members and communities and other interest groups. ↗

— Laisenia Qarase

#accountable #affairs #always #commercial #communities

We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising. ↗

— Lee Scott

#associates #care #communications #customers #fiscal