No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions. ↗
One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all. ↗
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it? ↗
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. ↗