#customer

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ↗

— Jeff Bezos

#experience

After each customer interaction, notice if you gave them a “happy to see you” kind of experience. ↗

— Marilyn Suttle

#customer-service #business

If we take care of the customers and associates and grow the business, Wall Street will be pleased. ↗

— Lee Scott

#business #care #customers #grow #pleased

I don't like customer service, because I don't believe the customer should have to pay and help out too. ↗

— Jarod Kintz

#customer-service #love #ridiculous #work #love

To get faster and better service, ring a bell. It’s the same principal as honking at someone in traffic. People respond well to it, and they seem to really enjoy it.
 ↗

— Jarod Kintz

#better #considerate #customer-service #enjoy #faster

Your most unhappy customers are your greatest source of learning. ↗

— Bill Gates

#greatest #learning #most #source #unhappy

In my column series "The Main Thing," I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners. ↗

— Jim Barksdale

#between #both #business #column #communicate

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback. ↗

— Jim Barksdale

#collaborate #customers #distribute #employee #feedback

I'm a big fan of all-you-can-eat plans, because they're simpler for customers. ↗

— Jeff Bezos

#big #big fan #customers #fan #i