#customer

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. ↗

— Sanjay Kumar

#customer #customer service #effective #how #improve

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. ↗

— Sanjay Kumar

#banking #companies #customer #far #financial

So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass. ↗

— Sanjay Kumar

#business model #center #changed #consolidation #critical

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence. ↗

— Adam Smith

#customers #discipline #effectual #employment #exercised

The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent. ↗

— L. Neil Smith

#average #believe #customers #doing #eighty

In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction. ↗

— Roger Staubach

#brokers #business #commercial #construction #customers

It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back. ↗

— Dave Thomas

#basics #clean #comes #comfortable #coming

Your company's most valuable asset is how it is known to its customers. ↗

— Brian Tracy

#company #customers #how #known #most

When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again. ↗

— Nikki Giovanni

#customers #grow #leave #should #skin

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers. ↗

— Ross Perot

#amazed #companies #customers #face #how