#customer

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply. ↗

— Steve Jobs

#company #complete #consumer #customer #dna

I get asked a lot why Apple's customers are so loyal. It's not because they belong to the Church of Mac! That's ridiculous. ↗

— Steve Jobs

#asked #because #belong #church #customers

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers. ↗

— Guy Kawasaki

#care #computer #customers #how #jewelry

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros. ↗

— Jack Welch

#engines #get #getting #grocery #grocery store

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them. ↗

— Tim Berners-Lee

#back #being #certain #control #customers

A company is not accountable just to its owners, but to its workers and its customers. ↗

— Ed Miliband

#company #customers #just #owners #workers

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. ↗

— Anne M. Mulcahy

#believe #concerned #customers #employee #employees

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player. ↗

— Donald Norman

#any #apple #better #bigot #critique

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships. ↗

— Ross Perot

#cobweb #customers #deals #doing #engineering

I have always felt that public, commercial and community organisations should be as open as possible about their affairs. They need to be accountable to their owners, their customers, their members and communities and other interest groups. ↗

— Laisenia Qarase

#accountable #affairs #always #commercial #communities