#customer

It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden. ↗

— David Obey

#burden #care #cost #customer #else

Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories. ↗

— Alexander Osterwalder

#details #entrepreneurs #great #listeners #often

But nothing is better than the market, where the customer and the business deal directly with each other, because if you rip people off, word gets out. That business eventually loses its customers, and the good ones that serve people well get the business. You get government in there, and it's just more money for the lawyers who write the bills. ↗

— John Stossel

#better #bills #business #customer #customers

He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a corporation and its shareholders or the customers in a small and privately held business, his or her first responsibility is to serve that constituency. ↗

— Lee R. Raymond

#business #constituency #corporation #customers #economic

When you stop talking, you've lost your customer. When you turn your back, you've lost her. ↗

— Estee Lauder

#customer #her #lost #stop #talking

What new technology does is create new opportunities to do a job that customers want done. ↗

— Tim O'Reilly

#create #customers #does #done #job

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change. ↗

— Marilyn Suttle

#customer-service #inspiration #relationships #self-improvement #business

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place. ↗

— Jim Cantalupo

#back #basics #customer #discipline #end

After each customer interaction, notice if you gave them a “happy to see you” kind of experience. ↗

— Marilyn Suttle

#customer-service #business

I don't like customer service, because I don't believe the customer should have to pay and help out too. ↗

— Jarod Kintz

#customer-service #love #ridiculous #work #love