As a leader, I am tough on myself and I raise the standard for everybody; however, I am very caring because I want people to excel at what they are doing so that they can aspire to be me in the future. ↗
When I was president of the company, I said, 'Okay, I can do this - piece of cake.' Then when you are the CEO, the responsibilities multiply enormously because you worry about everything. ↗
It's like your children talking about holidays, you find they have a quite different memory of it from you. Perhaps everything is not how it is, but how it's remembered. ↗
It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format. ↗