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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. ↗
I think one of the most difficult challenges in show business is the challenge of longevity and to constantly realize and reveal what's already been there - like doing stage and singing and dancing in New York. I haven't been that far out of my comfort zone in a while. ↗
Most people are fascinated to see someone play an instrument in an inspired way. We are moved by witnessing musical brilliance, and it was this notion that led me to purchase the GuitarTV domain 10 years ago. ↗
