#our

The first step in exceeding your customer's expectations is to know those expectations. ↗

— Roy H. Williams

#exceeding #expectations #first #first step #know

In the context of interfaith encounter, we need to bring to the surface how our actual beliefs shape what we do - not simply to agree that kindness is better than cruelty. ↗

— Rowan D. Williams

#agree #beliefs #better #bring #context

Keeping our eyes on journey's end is what we need - the place where we see at last the world that is greater than the world, the new creation that cannot be contained in present thought or social order or piety. ↗

— Rowan D. Williams

#contained #creation #end #eyes #greater

One of the most powerful defences the media can offer for controversial actions is, of course, public interest. ↗

— Rowan D. Williams

#controversial #course #interest #media #most

The answer was that in Burundi, having a clean bill of health has taken on a very particular meaning: unless and until you have paid for your hospital treatment, you simply can't leave, you are in effect a captive. ↗

— Rowan D. Williams

#bill #captive #clean #effect #having

The Church is the new creation, it is life and joy, it is the sacramental fellowship in which we share the ultimate purpose of God, made real for us now in our hearing the Word and sharing the Sacrament. ↗

— Rowan D. Williams

#creation #fellowship #god #hearing #joy

To conclude: good journalism is one of the models of good conversation and communication in the wider social context. ↗

— Rowan D. Williams

#conclude #context #conversation #good #good conversation

Quite a lot of our contemporary culture is actually shot through with a resentment of limits and the passage of time, anger at what we can't do, fear or even disgust at growing old. ↗

— Rowan Williams

#anger #contemporary #culture #disgust #even

Have you heard of this new thing called the internet? It's giving people new expectations. It's allowing them to become their own expert. Knowledge lies anxious at their fingertips. Gloss over the truth in your advertising and you'll quickly be dismissed as a poser. ↗

— Roy H. Williams

#allowing #anxious #become #called #dismissed

Month after month, Wizard Academy equips people who want to make a difference. This is why journalists and scientists and artists and educators and business owners and advertising professionals and ministers are attracted to our little school. ↗

— Roy H. Williams

#advertising #after #artists #attracted #business