My readers - and I get 400 emails for a day, my readers normally they say, well, you understand me, and I answer, you do understand me also. We are in the same level. ↗
We use tools such as email, not just as a way to keep in daily touch with family members who live in other cities, but also as a way to keep in touch with staff and members of the public. ↗
I'm addicted to email, but other than that, there are practical things - being able to buy a book on the internet that you can't find in your local bookshop. This could be a lifeline if you live further from the sources. ↗