#o

Courteous treatment will make a customer a walking advertisement. ↗

— James Cash Penney

#courteous #customer #make #treatment #walking

It is always the start that requires the greatest effort. ↗

— James Cash Penney

#effort #greatest #requires #start

A contented mind is the best source for trouble. ↗

— Plautus

#contented #contented mind #mind #source #trouble

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. ↗

— James Cash Penney

#business #competition #fear #idea #merchant

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier. ↗

— James Cash Penney

#customer #deal #executive #him #i

Success cannot come from standstill men. Methods change and men must change with them. ↗

— James Cash Penney

#change #come #men #methods #must

The art of effective listening is essential to clear communication, and clear communication is necessary to management success. ↗

— James Cash Penney

#clear #communication #effective #essential #listening

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds. ↗

— James Cash Penney

#deeds #furnished #greatest #inspiration #me

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization. ↗

— James Cash Penney

#best #future #good-will #goods #organization

As a rule, we find what we look for; we achieve what we get ready for. ↗

— James Cash Penney

#find #get #look #ready #rule