#tome

Right or wrong, the customer is always right. ↗

— Marshall Field

#customer #right #wrong

The more a general is accustomed to place heavy demands on his soldiers, the more he can depend on their response. ↗

— Karl Von Clausewitz

#demands #depend #general #heavy #his

I am not accustomed to pay fulsome compliments to the English, by telling them that they are superior to all the world; but this I can say, that they do not deserve the name of cowards. ↗

— Richard Cobden

#am #compliments #cowards #deserve #english

Man is born to dream, to be enlightened, to connect and to be fulfilled. Managers are too. ↗

— Stan Slap

#branding #branding-culture #keynote-speaker #keynote-speech #leadership-quotes

Conservatism is a hard choice for a society that has become accustomed to big government and big entitlements promoted by liberals. ↗

— Jesse Helms

#become #big #big government #choice #conservatism

Dr. Asa Don Brown has successfully managed to amalgamate his own profound insights with centuries old wisdom and contemporary psychology to produce an unique, lucid and pragmatic work. His book will undoubtedly inspire those seeking inspiration, educate those seeking an education, and edify those seeking an edification. In a world where many are often making more but feeling less, this book will be a welcome addition to aid them in reconciling this frustrating chasm. ↗

— Tony Mann

#dr-asa-don-brown #dr-tony-mann #optometry #psychology #psychotherapy

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship. ↗

— Mark Cuban

#be nice #before #broken #customer #customers

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. ↗

— Henry Ford

#employer #employers #handle #money #only

Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about? ↗

— Sanjay Kumar

#appears #been #customer #five #i

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers. ↗

— Sanjay Kumar

#bothering #critical #customer #customer service #customers