#tome

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company. ↗

— Tony Hsieh

#box #call #company #customers #e-mail

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service. ↗

— Tony Hsieh

#asked #company #customer #customer service #even

Our new attitude is how can we put you in front of our customer. ↗

— Terry Semel

#customer #front #how #new #our

Under socialism all will govern in turn and will soon become accustomed to no one governing. ↗

— Vladimir Lenin

#become #govern #governing #socialism #soon

Wal-Mart impoverished its own customer base. Google is facing exactly the same issue long-term, although not yet. ↗

— Jaron Lanier

#base #customer #customer base #exactly #facing

I've gone through back surgery a couple times, and of course, my radiation treatments for six weeks got me to the point where I was not able to play at the level that I was accustomed to. ↗

— Mario Lemieux

#accustomed #back #couple #couple times #course

Consumers are statistics. Customers are people. ↗

— Stanley Marcus

#customers #people #statistics

Our multiaccess approach will make the life of the customer simpler. ↗

— Jean-Marie Messier

#customer #life #make #our #simpler

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store. ↗

— James Cash Penney

#cannot #customers #goods #haven #into

Customers want good value, but they care more than ever how food and clothing products are made. ↗