It is, I think, particularly in periods of acknowledged crisis that scientists have turned to philosophical analysis as a device for unlocking the riddles of their field. Scientists have not generally needed or wanted to be philosophers. ↗
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense. ↗
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. ↗
So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. ↗
We have become aware of the responsibility for our attitude towards the dark pages in our history. We have understood that bad service is done to the nation by those who are impelling to renounce that past. ↗