The only thing I do on a computer is play Texas Hold 'Em, really. Obviously my cell phone is a computer. My car is a computer. I'm on computers every day without actively seeking them out. ↗
It is no good getting furious if you get stuck. What I do is keep thinking about the problem but work on something else. Sometimes it is years before I see the way forward. In the case of information loss and black holes, it was 29 years. ↗
I do remember that I was very relieved that I did not have to go into a bank with them. I had, as you recall, I had already been brought into a bank before and it was better to be sitting outside. ↗