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..I don't count Jennifer among my mistakes. She had a severe infection and precious little reserve. Nevertheless, I think of her often. Those minutes of terror and confusion I felt standing powerless in her room served as a visceral reminder throughout my training... that the big picture isn't enough in medicine... ↗
As I write, My fingers tap tap the keys the way Ravi Shankar's fingers pluck and strum the strings of his sitar. ↗
#christina-westover #creating #inspirational #ravi-shankar #writing
Until you understand your customers - deeply and genuinely - you cannot hope to serve them ↗
#customer-care #customers #kindness #rasheed-ogunlaru #service
