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Until you understand your customers - deeply and genuinely - you cannot hope to serve them ↗
#customer-care #customers #kindness #rasheed-ogunlaru #service
Wilderness areas are first of all a series of sanctuaries for the primitive arts of wilderness travel, especially canoeing and packing. I suppose some will wish to debate whether it is important to keep these primitive arts alive. I shall not debate it. Either you know it in your bones, or you are very, very old. ↗
Do you know how hard it is to paint kindness?” She leaned her hip against a desk in the corner of the room, still watching me. “It’s the only part of a person I really want to capture. Everything else seems to get lost in layers of deception or defensiveness. But not kindness. You can’t hide it. And people either are or they aren’t. ↗
To be able to possess a machine in such a way is the ultimate show of determination and awareness. It makes one realize that the physicality of our world is a boundary to us only if our will is weak; a true champion can accomplish things that a normal person would think impossible. ↗
One of the things that baffles me (and there are quite a few) is how there can be so much lingering stigma with regards to mental illness, specifically bipolar disorder. In my opinion, living with manic depression takes a tremendous amount of balls. Not unlike a tour of Afghanistan (though the bombs and bullets, in this case, come from the inside). At times, being bipolar can be an all-consuming challenge, requiring a lot of stamina and even more courage, so if you're living with this illness and functioning at all, it's something to be proud of, not ashamed of. They should issue medals along with the steady stream of medication. ↗
