#tome

Sales is a business of relationships, and you must cultivate customers with tenderness and love, like cabbages in winter, even if the customer is an egomaniacal asshole you want to hit with a shovel. ↗

— Max Barry

#business

For every dilemma, find at least three or four possible solutions. The creative process leads to better results. ↗

— Marilyn Suttle

#customer-service #inspirational-quotes #business

The code-of-ethics playlist: o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy. o Pride yourself in the diversity of your experience and know that you have a lot to offer. o Commit to creating and supporting a world that is free of discrimination, harassment, and retaliation. o Have balance in your life and help others to do the same. o Invest in yourself, achieve ongoing enhancement of your skills, and continually upgrade your abilities. o Be approachable, listen carefully, and look people directly in the eyes when speaking. o Be involved, know what is expected from you, and let others know what is expected from them. o Recognize and acknowledge achievement. o Celebrate, relive, and communicate your successes on an ongoing basis. ↗

— Lorii Myers

#business-culture #business-management-training #business-quotes #business-success #customer-service

Even your most loyal customers always have a choice about where to take their business. ↗

— Marilyn Suttle

#customer-service #business

If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else. ↗

— Marilyn Suttle

#customer-service #business

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here. ↗

— Marilyn Suttle

#customer-service #business

The purpose of every business and organization is to get and keep customers. ↗

— Shep Hyken

#customer-service #business

Treat your customers like lifetime partners. ↗

— Michael LeBoeuf

#lifetime #like #partners #treat #your

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. ↗

— Sam Walton

#boss #chairman #company #customer #down

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community. ↗

— Sam Walton

#customers #each #hold #reflect #should