I'm aware of my audience in a way, and I do try to engage with them while I'm trying to go about my business of thinking. I believe they help me by providing a focus. ↗
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started. ↗
It is the role of good journalism to take on powerful abusers, and when powerful abusers are taken on, there's always a bad reaction. So we see that controversy, and we believe that is a good thing to engage in. ↗
And so I've always been fascinated by the technical end of theater, and a lot of my closest friends are not actors, but in the other end of the business. ↗