We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers. ↗
Let it be your constant method to look into the design of people's actions, and see what they would be at, as often as it is practicable; and to make this custom the more significant, practice it first upon yourself. ↗
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product. ↗