#custom

I have never smuggled anything in my life. Why, then, do I feel an uneasy sense of guilt on approaching a customs barrier? ↗

— John Steinbeck

#approaching #barrier #customs #feel #guilt

And we had our own laws. I mean, I wrote them. And we had our own customs, and traditions, and proprieties. ↗

— James Stockdale

#had #i #laws #mean #our

Your company's most valuable asset is how it is known to its customers. ↗

— Brian Tracy

#company #customers #how #known #most

When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again. ↗

— Nikki Giovanni

#customers #grow #leave #should #skin

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers. ↗

— Ross Perot

#amazed #companies #customers #face #how

People don't care how much you know until they know how much you care ↗

— John C. Maxwell

#knowledge #knowledge

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer. ↗

— Marilyn Suttle

#customer-service #inspirational #self-improvement #success #business

Fredrick gazed into the deep blue eyes of Jackson for a few seconds before answering. “I’d like the best room in the hotel.”
 “We have hundreds of rooms here, and all of them are the best.”
 “How can they all be number one? Only one can be number one.”
 “Ah, this is true. And this is false. What’s the best to you may be worst to someone else. Since every room here is completely different, each room is number one to someone, even if that same room is number two to someone else.”
 ↗

— Jarod Kintz

#competition #customer-service #funny #guest-service #hospitality

The code-of-ethics playlist: o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy. o Pride yourself in the diversity of your experience and know that you have a lot to offer. o Commit to creating and supporting a world that is free of discrimination, harassment, and retaliation. o Have balance in your life and help others to do the same. o Invest in yourself, achieve ongoing enhancement of your skills, and continually upgrade your abilities. o Be approachable, listen carefully, and look people directly in the eyes when speaking. o Be involved, know what is expected from you, and let others know what is expected from them. o Recognize and acknowledge achievement. o Celebrate, relive, and communicate your successes on an ongoing basis. ↗

— Lorii Myers

#business-culture #business-management-training #business-quotes #business-success #customer-service

Even your most loyal customers always have a choice about where to take their business. ↗

— Marilyn Suttle

#customer-service #business