#customer

My customer isn't wrapped up in labels and money. ↗

— Betsey Johnson

#labels #money #up #wrapped

But the customer is the final, final filter. What survives the whole process is what people wear. I'm not interested in making clothes that end up in some dusty museum. ↗

— Marc Jacobs

#customer #dusty #end #filter #final

I empathize with women in their high heels so I'll be there in my kilt and T-shirt and I'll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them. ↗

— Marc Jacobs

#around #certainly #customer #day #empathize

When you are skinning your customers, you should leave some skin on to heal, so that you can skin them again. ↗

— Nikita Khrushchev

#customers #heal #leave #should #skin

One, we committed to put about 650 people in the field to focus totally on customer satisfaction. ↗

— Sanjay Kumar

#committed #customer #field #focus #people

As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it. ↗

— Sanjay Kumar

#before #big #customers #go #hit

So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation. ↗

— Sanjay Kumar

#before #bought #came #customer #demonstrate

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. ↗

— Sanjay Kumar

#customer #customer service #effective #how #improve

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. ↗

— Sanjay Kumar

#banking #companies #customer #far #financial

So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass. ↗

— Sanjay Kumar

#business model #center #changed #consolidation #critical