I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer. ↗
We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers. ↗
No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions. ↗
One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all. ↗
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it? ↗