We're full all the time. And people do have good success and I think one of the programs at the center, the Continuing Care, helps them with their success. Because it's difficult the first year. ↗
Nobody's irreplaceable, including me. I think for too long we've had a cult of personality in this company and in this industry, and frankly, I'd like to see that diminish. ↗
One of the things I've had the advantage of, growing up and being close to the top management of this company and other companies for most of my life, is seeing how CEOs start to believe in their own infallibility. And that really scares me. ↗
I walked in and inherited a management group that I didn't know very well. They didn't know me, and we had a very short window to put together a credible recovery plan. ↗
I had pro offers from the Detroit Lions and Green Bay Packers, who were pretty hard up for linemen in those days. If I had gone into professional football the name Jerry Ford might have been a household word today. ↗