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The sun had already set behind the mountains, and the sky had been drained of color. The trellises of sauvignon blanc flowed down the hill in even rows toward the valley floor. Whatever I was looking for, it wasn’t outside. As far as I could tell, the grapes were minding their own business. ↗
The sergeants are shunted forward and they blink and stare up at Gonzo as he leans on the edge of his giant mixing bowl. MacArthur never addressed his troops from a mixing bowl--not even one made from a spare geodesic radio emplacement shell--and certainly de Gaulle never did. But Gonzo Lubitsch does, and he does it as if a whole long line of commanders were standing at his shoulder, urging him on. "Gentlemen," says Gonzo softly, "holidays are over. I need an oven, and I need one in about twenty minutes, or these fine flapjacks will go to waste, and that is not happening." And something about this statement and the voice in which he says it makes it clear that this is simply true. One way or another, this thing will get done. Under a layer of grime and horror, these two are soldiers, and more, they are productive, can-do sorts of people. Rustily but with a gratitude which is not so far short of worship, they say "Yes, sir" and are about their business. ↗
The right word at the right time will unlock the door to treasures - the wrong one will close it forever ↗
#influencing-people #rasheed-ogunlaru-quotes #saying-the-right-thing #treasure #business
Customer conversion is dependent on the right customer conversation ↗
#buying-and-selling #conversations #customer-service #customers #enterprise
Ever since 1945 the federal government has held and indeed increased its importance as the first customer of the American economy. Government spending had been the primary economic stimulant and to increase it had been the goal of hundreds of interest groups; hopes of balanced budgets and cheap, business-like administration always ran aground upon this fact. What was more, the United States was a democracy; whatever the doctrinaire objections to it, and however much rhetoric might be devoted to attacking it, a welfare state slowly advanced because voters wanted it that way. These facts gradually made the old ideal of totally free enterprise, unchecked and uninvaded by the influence of government, unreal. ↗
