#mer

Customers are human and humans can view situations in unexpected ways. ↗

— Marilyn Suttle

#customer-service #business

As a business leader you have to ask yourself, “Am I creating a consumer environment that is conducive to loyalty?” If the answer is no, FIX IT! ↗

— Steve Maraboli

#consumer #leader #loyalty #business

Declining overseas admissions costs us not only much needed revenues for colleges and universities, but much more importantly, we lose the best opportunity we have to introduce foreign students to all that America has to offer the world. ↗

— Richard Lugar

#best #colleges #costs #declining #foreign

Your customers are responsible for your company’s reason for existing. ↗

— Marilyn Suttle

#customer-service #business

How you think about your customers influences how you respond to them. ↗

— Marilyn Suttle

#customer-service #business

Customer conversion is dependent on the right customer conversation ↗

— Rasheed Ogunlaru

#buying-and-selling #conversations #customer-service #customers #enterprise

Until you understand your customers - deeply and genuinely - you cannot truly serve them ↗

— Rasheed Ogunlaru

#customer-care-quotes #customer-service #rasheed-ogunlaru-quotes #service #business

Our country is a place where hope can be born and great companies, organizations and non-profits can spring up from an idea birthed on the back of a coffee-shop napkin. ↗

— Todd Stocker

#business #coffee #excellence #greatness #hope

The president, the secretary of state, the businessman, the preacher, the vendor, the spies, the clients and managers—all walking around Wall Street like chickens with their heads cut off—rushing to escape bankruptcy—plotting to melt down the Statue of Liberty—to press more copper pennies—to breed more headless chickens—to put more feathers in their caps—medals, diplomas, stock certificates, honorary doctorates—eggs and eggs of headless chickens—multitaskers—system hackers—who never know where they’re heading--northward, backward, eastward, forward, and never homeward—(where is home)—home is in the head—(but the head is cut off)—and the nest is full of banking forms and Easter eggs with coins inside. Beheaded chickens, how do you breed chickens with their heads cut off? By teaching them how to bankrupt creativity. ↗

— Giannina Braschi

#business-quotes #economy-bankrupt #liberty #politics-of-the-united-states #business

Taxes are what we pay for civilized society, for modernity, and for prosperity. The wealthy pay more because they have benefitted more. Taxes, well laid and well spent, insure domestic tranquility, provide for the common defense, and promote the general welfare. Taxes protect property and the environment; taxes make business possible. Taxes pay for roads and schools and bridges and police and teachers. Taxes pay for doctors and nursing homes and medicine. During an emergency, like an earthquake or a hurricane, taxes pay for rescue workers, shelters, and services. For people whose lives are devastated by other kinds of disaster, like the disaster of poverty, taxes pay, even, for food. ↗

— Jill Lepore

#business #common-defense #disasters #domestic-tranquility #emergencies