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Stanley Marcus

Read through the most famous quotes from Stanley Marcus




Consumers are statistics. Customers are people.


— Stanley Marcus


#customers #people #statistics

Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates.


— Stanley Marcus


#convention #delegates #forth #hall #heat






About Stanley Marcus

Stanley Marcus Quotes




Did you know about Stanley Marcus?

Taking an oversized brandy snifter from a display Marcus gathered cashmere sweaters of various colors arranged them in imitation of a pousse-café topped with a white angora sweater to simulate whipped cream and in place of a cherry garniStanley Marcusd the concoction with a 10-karat ruby ring at a total cost of $25350 which the customer gladly paid. 6 million in 1926 to $20 million. His efforts were rewarded by a numerous and appreciative turnout for the show.

Marcus prided himself on his staff's ability to provide service and value for each client often citing his father's dictum "There is never a good sale for Neiman Marcus unless it's a good buy for the customer. "
He received the Chevalier Award from the French Legion of Honor was listed in the Houston Chronicle's list of the 100 most important Texans and was named by Harvard Business School among the greatest American Business Leaders of the 20th century. After Neiman Marcus was sold to Carter Hawley Hale Stores Marcus initially remained in an advisory capacity to that company but later began his own consulting business which continued until his death.

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