When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone. ↗
Michael Jackson wanted to be in Men in Black II. He told me he had seen the first Men in Black in Paris and had stayed behind and sat there and wept. I had to explain to him that it was a comedy. ↗
Illusions commend themselves to us because they save us pain and allow us to enjoy pleasure instead. We must therefore accept it without complaint when they sometimes collide with a bit of reality against which they are dashed to pieces. ↗
We coin concepts and we use them to analyse and explain nature and society. But we seem to forget, midway, that these concepts are our own constructs and start equating them with reality. ↗