#t

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. ↗

— Jeff Bezos

#build #customers #each #experience #great

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better. ↗

— Jeff Bezos

#better #bit #customer #customers #day

I believe you have to be willing to be misunderstood if you're going to innovate. ↗

— Jeff Bezos

#going #i #i believe #innovate #misunderstood

I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures. ↗

— Jeff Bezos

#camera #dedicated #digital #having #i

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out. ↗

— Jeff Bezos

#constraints #drives #frugality #get #i

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital. ↗

— Jeff Bezos

#correspondingly #directly #greater #higher #invested

On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big. ↗

— Jeff Bezos

#big #businesses #characterized #companies #costs

Strip malls are history. ↗

— Jeff Bezos

#malls #strip

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home. ↗

— Jeff Bezos

#appliances #bulb #electricity #got #home

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business. ↗

— Jeff Bezos

#business #businesses #expect #impact #important