Sanjay Kumar

I think that a lot of companies are still amazingly price sensitive. ↗

— Sanjay Kumar

#companies #i #i think #lot #price

I'm equally comfortable in getting out there and taking a stand when I have to take a stand. ↗

— Sanjay Kumar

#equally #getting #i #out #stand

I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team. ↗

— Sanjay Kumar

#having #i #limelight #sharing #strong

India has the unique advantages of having the biggest domestic market and this should support IT companies. ↗

— Sanjay Kumar

#biggest #companies #domestic #having #india

It didn't make a lot of sense for us to be doing Lotus Notes implementations. ↗

— Sanjay Kumar

#lot #lotus #make #notes #sense

One, we committed to put about 650 people in the field to focus totally on customer satisfaction. ↗

— Sanjay Kumar

#committed #customer #field #focus #people

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. ↗

— Sanjay Kumar

#banking #companies #customer #far #financial

So it's really for us about new products, because we have released a lot of new products. ↗

— Sanjay Kumar

#because #lot #new #products #really

So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video. ↗

— Sanjay Kumar

#expert #hit #pops #product #say

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers. ↗

— Sanjay Kumar

#bothering #critical #customer #customer service #customers