I keep telling myself, don't get cocky. Give your services to the press and the media, be nice to the kids, throw a baseball into the stands once in a while. ↗
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship. ↗
I feel that my relationship with Kasparov now is much the same as it had been before the match - good. As for his reaction, well it can't be nice to lose your title after so long, but he was very generous. ↗
Sometimes I go out disguised, but people still recognize me, so I find there is no point in even trying. It would be nice to get away from it, from time to time, but the fact is, there is no place on earth where I can go unrecognized. ↗