James Cash Penney

Courteous treatment will make a customer a walking advertisement. ↗

— James Cash Penney

#courteous #customer #make #treatment #walking

It is always the start that requires the greatest effort. ↗

— James Cash Penney

#effort #greatest #requires #start

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. ↗

— James Cash Penney

#business #competition #fear #idea #merchant

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier. ↗

— James Cash Penney

#customer #deal #executive #him #i

I believe in trusting men, not only once but twice - in giving a failure another chance. ↗

— James Cash Penney

#believe #chance #failure #giving #i

Success cannot come from standstill men. Methods change and men must change with them. ↗

— James Cash Penney

#change #come #men #methods #must

The art of effective listening is essential to clear communication, and clear communication is necessary to management success. ↗

— James Cash Penney

#clear #communication #effective #essential #listening

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds. ↗

— James Cash Penney

#deeds #furnished #greatest #inspiration #me

The Golden Rule finds no limit of application in business. ↗

— James Cash Penney

#business #finds #golden #golden rule #limit

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership. ↗

— James Cash Penney

#bespeaks #brings #confidence #cooperation #honor