#custom

The culture industry not so much adapts to the reactions of its customers as it counterfeits them. ↗

— Theodor Adorno

#culture #customers #industry #much #reactions

We need to take excellent care of our customers, and do so at a profit. ↗

— Gerard Arpey

#customers #excellent #need #our #profit

They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers. ↗

— Frederic Bastiat

#come #competition #customers #end #endure

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company. ↗

— Tony Hsieh

#box #call #company #customers #e-mail

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service. ↗

— Tony Hsieh

#asked #company #customer #customer service #even

Wal-Mart impoverished its own customer base. Google is facing exactly the same issue long-term, although not yet. ↗

— Jaron Lanier

#base #customer #customer base #exactly #facing

Ages when custom is unsettled are necessarily ages of prophecy. The moralist cannot teach what is revealed; he must reveal what can be taught. He has to seek insight rather than to preach. ↗

— Walter Lippmann

#cannot #custom #insight #moralist #must

Consumers are statistics. Customers are people. ↗

— Stanley Marcus

#customers #people #statistics

Our multiaccess approach will make the life of the customer simpler. ↗

— Jean-Marie Messier

#customer #life #make #our #simpler

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store. ↗

— James Cash Penney

#cannot #customers #goods #haven #into